0330 363 2000 • Birmingham, Worcester, Cheltenham, Gloucester

IT Support & Technical Support Services

Infrastructure, IT Support, Web Hosting & more

Kamazoy Virtual IT Department / Our Services / IT Support & Technical Support Services
We are Kamazoy.
We’re your Virtual IT Department.
And we’ve got engineers in all the right places.
Nationwide coverage

We have a central pool of engineers based in Birmingham and Worcester that we use for our day-to-day remote work, as well as a nationwide team of engineers who work from home and commute to our customers in London, Cheltenham, Manchester, Glasgow and Dublin, and many more cities, towns and villages across England, Scotland, Wales and Ireland.

An engineer on site within four hours

Our standard service level agreement entitles you to a response from our technical team within eight hours, but if you need extra assurance we can upgrade this to a four-hour fix, calculated from the moment you call us, not from when we decide.


  • Four- or eight-hour response
  • SLA calculated from when you call us
  • Immediate phone & remote support
  • Over £10m of spare parts on hand
  • Nationwide spare parts storage locations
  • Head office in central Worcester
  • Engineers dispatched within 20 minutes
  • Nationwide coverage
  • No contract – just pay-as-you-go
  • Low, fixed, predictable costs
  • Fast & personal service guaranteed

* Not all services are available on all service agreements

We’ve got all your bases covered.

Basic IT Support

Let us become your fixer. If it’s broken, from PCs to servers and routers to switches, we’ll make it better.

Total IT Support

We’ll fix it before it becomes an issue. 24/7 monitoring and alerting, automatic optimisation, maintenance, and more.

Servers & Services

We’re experts with Dell, HP and many other server brands. Our 4-hour or 8-hour SLA will keep your busines running.

Network & Infrastructure

Whether it’s Cisco, HP Procurve or Draytek our engineers have experience at fixing it all.

We’re ready when you are.
We’re not new here. In fact, we’ve been serving our clients for over 14 years now. Kamazoy Virtual IT Department serves hundreds of users across the UK and keeps small, medium and large businesses going. Whether we’re providing consultancy to secondary schools, colleges and universities, or installing a new router for a work-from-home entrepreneur, we’ve developed systems and methods that keep our customers worlds’ turning, day in, day out.

Our IT services are specific but flexible; we love working with our customers, as well as for them, and will often sculpt our services to whatever is required. Need us to be on-call from just midnight to 6am, seven days a week? You’ve got it. Require just someone to host your website? No problem at all.

Our team will assist you with everything from designing a high-end VMware infrastructure, through to choosing a new printer for your small workgroup. We’ve seen it all and have policies, procedures and best-practice advice for many of Information Technology’s common ills.

Our customers say we’re a breath of fresh air, and on average recommend us to two other people. If you can’t say that about your current provider, I can fix that for you, too!

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